Check your dates for pits. It takes no time to pit dates but it’s easy to forget. I usually buy pitted ones for ease.
Use plump dates. If your dates are starting to dry out, the crust will not come together easily. It won't stick together. If this happens, add a splash of water to help the crust hold.
Use room temperature cream cheese. No matter if you’re using regular or non-dairy, this recipe will not work with cold cream cheese.